Privacy Policy

Who we are

Brave Buddy is developed by Vantor Group in Melbourne, Australia. This policy explains how we handle personal information submitted through bravebuddy.com.au.

Information we collect

When you contact us, we may collect your name, organisation, email address, phone number, enquiry type and message. If an email update service is enabled in the future, we may also collect the email address you choose to provide.

Our hosting and security providers may process standard technical information such as browser type, device type, IP address and request logs to deliver and protect the site.

How we use information

We use information to:

• respond to enquiries and discuss possible education, media or industry projects;
• operate, secure and improve the website;
• send requested updates where a person has chosen to receive them; and
• meet legal and regulatory obligations.

We do not sell personal information.

Website analytics

We may use Google Analytics to understand which pages and resources are useful, how visitors move through the site and whether enquiry or resource actions are completed. This may involve cookies and technical information such as device, browser, approximate location and interaction data. We use these insights to improve the website and do not use them to identify children.

Service providers and overseas processing

We may use trusted providers for website hosting, form delivery, email and technical services. Some providers may process or store information outside Australia. We only share information needed for the relevant service or where required by law.

Children’s privacy

Brave Buddy is family-friendly, but the website contact form is intended for parents, guardians, educators and business representatives. Children should not submit personal information without the involvement of a parent or guardian.

Storage and security

We take reasonable steps to protect information and retain it only for as long as it is needed for the purpose for which it was collected, legitimate business records, or legal requirements. No internet transmission or storage system can be guaranteed completely secure.

Access, correction and complaints

You can ask about personal information we hold, request a correction, or raise a privacy concern by emailing assistant@vantor.com.au. We will review the request and respond within a reasonable period.

Updates to this policy

We may update this policy when our website or information-handling practices change. The latest version will be published on this page with its update date.